Services Offered by the HEAR Program

Education

HEAR committee members and counselors can provide talks and workshops to departments, clinical units, training groups, orientations, and a variety of other venues with a focus on caregiver stress and distress, burnout, depression, substance use and suicide prevention. Contact our HEAR team for more information.

Screening

The American Foundation for Suicide Prevention’s online ISP provides a safe and confidential way for individuals to take a brief screening for stress, depression, and other mental health conditions. Individuals anonymously communicate with program counselors for recommendations, feedback, support, connecting them to available mental health services if requested.

Go to the Questionnaire

Referrals

Personalized in-network referrals for mental health assessment, psychiatric consultation, bridge care or referral bridge support while waiting for an initial appointment with a mental health provider.

Short-term confidential counseling for Residents and Fellows

Up to 4-sessions of short-term, confidential counseling is available at no cost for residents and fellows based on HEAR counselor availability. Sessions are voluntary, insurance is not billed, and no electronic records are kept. An additional 4-sessions are available upon request from program directors.

Care for the Caregiver

Crisis intervention and critical incident debriefing (aka Care for the Caregiver) is available for clinical services, division, departments, or programs following significant adverse (usually unexpected) events, such as after the death of a colleague, unanticipated patient death, workplace violence, medical errors resulting in patient harm, or cumulative response to repeated deaths.

Individual, confidential "Opt-Out" Appointments for New GME and Non-GME Physicians

Individual, confidential “opt-out” appointments are available with new GME physicians as requested by program directors and Non-GME physicians as requested by clinical divisions/units. Meetings are meant to be a check-in to discuss "how the year is going" and to review concerns, initiate further assessment if indicated or requested, provide resources and referrals if applicable, and ease the transition for further or future contact.